Terms & Conditions

THE FOLLOWING TERMS AND CONDITIONS ARE THE TERMS AND CONDITIONS UPON WHICH EUREKA LANDSCAPING & TILING AND ANY PERSON ACTING ON ITS BEHALF AND WITH ITS AUTHORITY (“EUREKA LANDSCAPING & TILING”) WILL PROVIDE LANDSCAPING, RETICULATION/IRRIGATION AND MAINTENANCE SERVICES TO ANY PERSON, BUSINESS OR CORPORATION THAT ENGAGES EUREKA LANDSCAPING & TILING TO PROVIDE LANDSCAPING, RETICULATION/IRRIGATION AND MAINTENANCE(“CLIENT”).

IN USING THIS WEBSITE AND ACCEPTANCE OF QUOTATION/ESTIMATE YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS.

Eureka Landscaping & Tiling (The Contractor) will provide our customers with a written quotation, outlining a description and an approximation of the costs. A quotation is not considered a contract until acceptance is received by the customer in the form of a holding deposit and is acknowledged by Eureka Landscaping & Tiling. Any acceptance of a quotation is limited to these terms and conditions.

Eureka Landscaping & Tiling has the right to change pricing at any time prior to acceptance of the quotation for reasons such as supplier price increases or unforeseen labour costs. Quotation is subject to correction in the case of administrative error.

Eureka Landscaping & Tiling is not held responsible for unforeseen circumstances that may arise during or before construction that is not outlined in the quotation.

Eureka Landscaping & Tiling has the right to withdraw the offer made in the quotation at any time prior to its acceptance by the customer. The quotation offer is valid for 30 days and will be considered as invalid or withdrawn if these terms and conditions are not acceptable to the customer.

Customers must submit their drawings and/or plans (if required) to Eureka Landscaping & Tiling for quotation. When a quotation is estimated from plans/drawings, the quotation is subject to a final site inspection.

Scope of Work

Eureka Landscaping & Tiling will carry out and complete landscaping, reticulation/irrigation & maintenance works as outlined in the quotation/contract in a good and workman like manner. There is no obligation to carry out further works unless agreed to in writing by both parties.

The customer is responsible for obtaining any necessary planning permits and drawings that may be required by the council and/or any other parties. Unless otherwise stated, our quotations do not include planning permits, sketch or draftsperson drawings.

Eureka Landscaping & Tiling will give the customer an estimated commencement date once the acceptance is received from the customer. We will do our best to commence the customer’s job on the date indicated; although we do have the right to change the commencement date at any time. Eureka Landscaping & Tiling will not be held liable for any direct or indirect delays which is beyond its reasonable control.

Materials delivered to site become the responsibility of the customer. Eureka Landscaping & Tiling accepts no responsibility for loss, damage or expense after delivery of materials to site for any reason.

Any material brought to, or removed from the site, excess to the Eureka Landscaping & Tiling requirements remains the possession of and removable by Eureka Landscaping & Tiling and its employees who shall have the right to enter the site for that purpose.

Once the works has been completed it is the customer’s responsibility to maintain and care for the scope of works as outlined in quotation/contract. Once the final payment has been made the customer acknowledges that they find the job complete and satisfactory inaccordance with the contract.

All goods/materials supplied remain the property of Eureka Landscaping & Tiling until paid for in full.

Eureka Landscaping & Tiling has no responsibility, or liability for structural considerations, appearance of finish features, or overall management of works where an outside party has provided advice, drawings, or supervision, unless agreed in writing prior commencement of job. The agent is accountable to bring these terms of business to the attention of the customer. Eureka Landscaping & Tiling will not be liable for damages caused by others to the scope of works as outlined in the quotation/contract.

Eureka Landscaping & Tiling pledges that plants, trees and turf supplied will be naturally healthy when planted. Responsibility cannot be accepted for the loss after the job has been completed, as any site conditions or damages after the completion of job, is out Eureka Landscaping & Tiling control.

Location of underground services by a licensed service locator is mandatory prior to commencement of any works. “Dial Before You Dig” must be consulted and any potential underground services marked on site. Whilst the Contractor will take all care to avoid damage to any underground services the Client agrees to indemnify the Contractor in respect of all and any liability claims, loss, damage, costs and fines as a result of damage to services not precisely located and notified. If the Client requests the Contractor to engage the service locator then this shall be in addition to the Price.

Prior to the Contractor commencing any work the Client must advise the Contractor of the precise location of all underground services on the site and clearly mark the same. The underground mains & services the Client must identify include, but are not limited to, electrical services, gas services, sewer services, pumping services, sewer connections, sewer sludge mains, water mains, irrigation pipes, telephone cables, fibre optic cables and any other services that may be on site.

Whilst the Contractor will take all care to avoid damage to any underground services the Client agrees to indemnify the Contractor in respect of all and any liability claims, loss, damage, costs and fines as a result of damage to services not precisely located and notified as per clause 1.

Payment

Our customers have a 5-day cooling off period from when a holding deposit is paid to Eureka Landscaping & Tiling After 5 days of receiving the holding deposit, this holding deposit will be non-refundable in the event that you want to cancel. We believe this is considered fair and reasonable by Consumer Law in order to cover our expenses and loss of income. In the event of a cancellation, please allow up to 21 days for return of any outstanding funds.

The remaining balance will be paid in stages as outlined in the quotation/contract. Unless otherwise specified, final payment must be paid on the day of completion. In the event of default of payment when due, failure to settle the account by due date the customer will be liable for all further commissions and court costs by our debt collector as governed by the law, court costs and legal fees.

Payment can be made in the form of direct deposit or bank cheques.

Eureka Landscaping & Tiling has the right to terminate working and or/materials in the event of unpaid balances stipulated in the quotation/contract.

Indemnification

The customer shall indemnify, defend and hold Eureka Landscaping & Tiling and its employees harmless from any and all liability, loss, damages or expenses (including legal fees) resulting from any alleged defect in the design or specification of products constructed by Eureka Landscaping & Tiling according to the customers’ requests, plans, specifications, drawings or samples.

Miscellaneous

Under no circumstances are Eureka Landscaping & Tiling to be defamed or slandered by a person in any way included but not limited to; the internet and/or social media. If a person is found defaming or slandering the Company or an individual of the Company, then legal proceedings will take place in accordance with the law.

Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

Both parties warrant that they have the power to enter into this agreement and have obtained all necessary authorisations to allow them to do so, they are not insolvent and that this agreement creates binding and valid legal obligations on them.

Eureka Landscaping & Tiling does not accept any responsibility for these terms and conditions are binding upon and for the benefit of both parties. By employing Eureka Landscaping & Tiling you accept these terms.

Birkdale Avenue Cranbourne,
Victoria,
3977 - Australia

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